Our customer service team will review all the details of your quote request & artwork submission before finalizing your payment. This personal approach has many benefits:
- Art department people will check your artwork before you place an order.
- Customer service can answer any questions you may have or make product recommendations for you.
- If you have multiple items, different artwork sets or other more complex needs, we can take these factors into consideration for best pricing and production.
- Fill out a QUOTE FORM with the details of your order. Upload artwork, either using the quote form, or the Upload Artwork link. We will get back to you with a final price including shipping & applicable taxes.
- Place the Order. All orders are prepaid. We have several payment options:
→ You can pay by credit card (Visa/Mastercard/Amex) using our secure online payment utility. See Payments link.
→ You can pay via PayPal. We can email instructions.
→ You can call us at 1-888-466-4424 with credit card details
- Artwork Proof. Once payment has been received, we will email you a PDF artwork proof within 1 business day. You must reply with your approval or request for changes. We will make revisions as needed until you are satisfied with the layout.
- Production & Shipping. Once you have approved the artwork proof we will put your order into production. We will email you tracking information when your order has shipped.
Our standard production time is 4-5 business days from date of artwork approval. Standard ground shipping adds an additional 2-4 business days depending on your location. Express shipping is also available.
We may be able to accommodate RUSH orders depending on our workflow at a particular time. Please contact us.
We use FedEx Ground for shipping to most locations in Canada.
Delivery times are 2-3 days to most major centres.
There may be additional shipping charges if a Canada Post delivery is required (usually, for box numbers & some remote locations).
Shipping Prices are based on the pre-tax total of your order:
Under $150.00 - add $13.00 shipping.
$151.00-$250.00 - add $16.00 shipping.
$251.00-$350.00 - add $19.00 shipping.
$351.00 or more - add $23.00 shipping.
Express shipping is also available at an additional cost.
For detailed artwork information and advice see Artwork Guide in the Support menu.